I had an excellent experience with Darlene Gray and the manager Drew Megna. Being my first time purchasing a car, Darlene was patient with me and answered all my questions, including ones she couldn't answer on the spot. She was very thorough with explaining the car's capabilities and what the warranty covers and doesn't cover. I almost didn't go because they are all the way in Calabasas as I'm closer to downtown. Very happy I went!
Just had my white 2015 mini copper countryman service by Nicole Nichols and I most say she did a fantastic job with assisting me. I was very satisfied with her help and with her enthusiasm which made me experience wonderful. I'll be sure to go back to Bob Smith Mini for my services. Can't thank you enough Nicole.
I bought my car here and beforew I moved east had it serviced here. These folks are fantastic! Josh was my service coordinator. He goes above and beyond to make the process as clear, easy and plainless as possible!! After I moved out of state I called to check on a few things that had been done in the past (tire replacements etc.) and he called me right back and answered every question I had! And I was no longer a client! Really a great place. Thanks Josh!
Josh Gates Delivered! Said what he was going to do, explained everything, kept his word!Read more
The dealership has great selection, also of dealer-certified pre-owned vehicles. The salespeople are knowledgeable and low-pressure. I was able to purchase a three-year-old mini still under the original warranty at significantly under KBB! They transferred it to me in immaculate condition. Their finance department is also wonderful: they gave me a deal competitive with my credit union.Read more
Always well taken care of. Josh was very helpful, as usual.
Very helpful great staff
Leave Us A Review