Great service! They were very cordial, gave me a loaner, got my car ready the same day and gave it back to me washed at no charge!! Not every dealer does this! Will definitely go back.
Spactacularly clean and modern facilities. Friendly staff. My sales person, David Gomez, was fantastic. I felt no pressure during the entire process. They worked with me at every turn to make the deal. I highly recommond this dealership.
Not only did the customer service people hook me up with a great loaner for the time it took to get Geico to come look at car until it was fixed, the communication was great, payment was easy via the internet, and my car was waiting for me when I got there. It took me longer to transfer stuff from loaner to my car than it did to check out of dealership with my repaired car. Thank you!
Great service and people! Noticed a reminder up in the bathroom about free flu shots for employees -- love a company that provides for its employees. This isn't even my closest mini, I just come here for service because they're the best and nicest in the area.
Got amazing service from the dealer. Car battery died, took it right in. Dealer assessed the battery condition and determined that it needed be replaced and covered it under warranty. The service area is nice and clean, very efficient process for getting customers in / out including a loaner car. Christina was very helpful with the service.
Terrific staff !Terrific dealership !Terrific experience from start to finish !Gary
Awesome service, Daren and Christopher went above and beyond! Thank you both.....
This is my second Mini Cooper and I am loving it. There is something very special about these cars. I leased my car with the help of Miklos Forgo and lease manager Chris Conway. These two are a powerhouse of knowledge and helpfulness. I was dreading the whole lease experience but they made it fun and easy. I'm now driving a fab 4 door Mini S and feel like the queen of the road. Thank you Bob Smith Mini!!! Valerie S.
Excellent dealership!! Friendly, attentive, resourceful, genuine, and hard working. Darren and Chris definitely left us with the impression that we got a great deal, on a car we wanted, and made us appreciate joining the Mini community. Somehow they found the car we were looking for and made the price point work for all of us. Then then followed up on promises, and made sure we were satisfied with our purchase. Quality experience already has us thinking that our next car will be another mini...and the car is awesome too!
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